Privacy Policy

1. Who this policy covers

This policy describes how Equine Horses Ranch handles personal information when you browse equinenow.us, contact us about a horse, request a ranch service or visit, or subscribe to ranch news. It applies to our website and the information you provide directly to us. Independent websites and service providers have their own privacy policies.

2. Information you choose to provide

When you complete a form or contact us, you may provide your name, email address, telephone number, city, ZIP code, and message. Horse inquiries can include the horse you are interested in and details you share about your riding experience or preferences. Visit and service requests can include a preferred date, service, number of guests, and related notes. Newsletter subscriptions include your email address.

Please share only information relevant to your request. Do not include passwords, payment-card numbers, or unnecessary sensitive personal information in website forms or ordinary email.

3. How we use your information

We use the details you provide to answer questions, discuss suitable horses, arrange appointments and services, follow up on your request, and maintain relevant customer records. If you subscribe to ranch news, we use your email address for that subscription. You may ask us to stop sending promotional messages at any time.

Information may also be needed to keep the website operating, investigate technical problems, prevent misuse, and meet legal obligations. We do not sell your personal information.

4. Website technology, cookies, and local storage

Like other websites, our hosting and supporting services may process technical information such as an IP address, browser and device details, requested pages, and error information when delivering and protecting the site. Some website functions use browser storage, including session information for account access.

You can manage cookies and website storage through your browser settings. Blocking or clearing essential storage may prevent sign-in or other website functions from working correctly. Your browser may also offer privacy signals or tracking controls; a browser setting alone does not guarantee that every external service will honor it.

5. Analytics and advertising

A visit to this website does not automatically enroll you in our newsletter. We do not currently use advertising pixels or third-party advertising analytics on the website. If we introduce optional tracking that requires consent or an opt-out under applicable law, we will provide the relevant notice and choices and update this policy as needed.

6. When information may be shared

Website hosting, information storage, and other service providers process information as needed to support our website and communications. When your request involves an independent provider, such as a horse transporter or veterinarian, relevant details may need to be shared to coordinate the arrangement you request.

The website loads fonts from Google Fonts. Your browser connects to Google to request those fonts, which can expose technical information such as your IP address and browser details to that provider.

We may also disclose information when required by law, in response to a valid legal request, or when reasonably necessary to protect people, prevent fraud, or defend legal rights. We do not make your form submissions publicly available on our website.

7. Retention and security

Information may be retained for responding to requests, providing services, maintaining necessary records, and satisfying legal requirements. The appropriate retention period depends on the type of information and the reason it was collected; this policy does not promise a fixed deletion schedule.

We use the website's access controls and supporting services to help protect stored information. No website, email system, or method of storage can guarantee complete security. Please contact us if you believe information submitted to us has been misused.

8. Your choices and privacy requests

You can ask us to correct your contact details, stop promotional correspondence, or review a request to access or delete information you have provided. Depending on where you live and the laws that apply, you may have additional privacy rights. We will assess requests under applicable law and may need to verify your identity before disclosing or changing personal information.

Some records may need to be kept for legal, transaction, or security reasons. To make a request, email us using the contact details below and describe what you would like us to do. Please do not send identity documents unless we specifically request an appropriate verification method.

9. Children and family visits

Parents or guardians should submit inquiries and arrange services for children. Our website forms are not intended to collect personal information directly from children under 13. If you believe a child under 13 has submitted personal information without parental permission, contact us so we can investigate and arrange appropriate removal.

10. Outside links and international visitors

Links to other websites are provided for convenience. We do not control their information practices, and you should review their policies before sharing personal information.

Equine Horses Ranch is based in Texas, United States. Information submitted from another country may be processed in the United States or in locations where our service providers operate, where privacy laws may differ from those in your home country.

11. Accessibility and policy updates

If you have difficulty reading this policy or using a website form, contact us by email so we can assist with your inquiry or provide the information in another format.

We may revise this policy to reflect changes in the website, our practices, or legal requirements. The latest version will appear on this page with an updated date. Where applicable law requires additional notice or consent, we will provide it.

12. Contact us about privacy

Send privacy questions or requests to info@equinenow.us.

For purchase policies, see our Terms & Conditions.